Formerly a Director at Aon and Business Director of Capita Insurance Services - Motor Division, Stefan joined the Group in 2002 to set up the Total Accident Management subsidiary

Ian Blackford Joined, as Operations Director, from Aon Motor Accident Management in 2002 having built strong claims, operations and client relationship management experience through his positions at Claimsplus and Town & Country Assistance. Ian heads up the Departments responsible for service delivery and drives all aspects of business-to-business service provision.

Penny joined Total Accident Management in August 2006 and has previously held senior sales & marketing roles within the automotive and fleet industries including RAC, Kwik Fit, Arval PHH and, most recently, as Sales & Marketing Director at Avis UK.