Total Accident Management

June 2007	The process of a fleet getting a company car back on the road after a non fault accident is costing tens of thousands of pounds each year according to Helphire Group plc’s subsidiary Total Accident Management. [ more... ]
June 2007	Total Accident Management, the repair and claims management subsidiary of Helphire Group plc, has appointed Penny Stoolman as Sales and Marketing Director. [ more... ]
February 2006	‘Total’, the motor-accident management specialists and UK market leaders in the integrated provision of SMART (Small to Medium Area Repair Techniques) repair techniques, is further increasing fleet efficiency and bottom-line benefits for its customers through its partnership with Bac2Nu, the national one-stop mobile and static solution for vehicle repairs. [ more... ]
October 2005	Total set to take pole position with e-Point fleet management technology. [ more... ]
August 2004	Total announce the signing of a major fleet deal with national contract hire company Fiat Auto Contracts. The deal will see Total provide 24-hour accident management on behalf of Fiat Auto Contracts and its fleet of 1,500 vehicles.
August 2004	Toshiba TEC sign up to Total’s innovative fleet accident management services. Key services of vehicle downtime management and cost control, together with management of Insurer liasion secures a decision.
July 2004	EH Bennett, leaders in coal procurement, preparation and distribution choose Total for full accident management on their fleet of transport and Head Office vehicles.
July 2004	Terms of business agreed with Link Insurance, for delegated authority claims outsource on their fast growing scooter/moped underwriting portfolio.
June 2004	Total are proud to announce their appointment by Marsh to their panel of approved accident management providers. Total Co-Founders Stefan Smyth and Ian Blackford are delighted at this “…as an independent sign of Total’s willingness and ability to achieve Customer satisfaction by going the ‘extra mile’. It opens another significant chapter in Total’s opportunity for growth.”
April 2004	Total win John Lampier and Son, regional brokers, based in Bristol, enhancing service offerings and removing administration of motor to enable a focus on complex commercial claims for customers in the knowledge that Motor is in safe hands.
February 2004	Total secure a deal to provide Third Party Incursion services to FTSE 100 Transport Company to manage the cost and preserve their brand on fault accidents.
February 2004	New deal signed with FIAT, providing accident management to both employees and customers. The relationship further strengthens Total's ties with the Manufacturer bringing yet more benefits to all clients.
January 2004	Total agrees engineering service supply with Hoopers. Ian Blackford, Ops Director of Total advises “this represents an alliance between two companies maximising the benefits of technology and skilled personnel to challenge and reinvent antiquated practices to the benefit of our clients.”
December 2003	Call Centre Technology sign up to Total Fleet Accident Management to outsource the management of their expanding fleet. Services include latest innovations of minilease and end of life refurbishment in partnership with Bac2Nu.
November 2003	Total switch to Audatex, maximising network coverage and increasing control and audit capabilities plus the addition of Internet based estimating.
October 2003	Deal struck with 2 specialist brokers to manage their respective portfolios, one private, one commercial for assisted and managed repairs in addition to Broker claims services of 24/7 notification, claims handling and ULR/Non fault services.
September 2003	Total forge ahead with pilot on SMART repairs on Helphire's own fleet. Substantial repair cost and reductions in driver's lost time identified. A partnership with Bac2Nu has enabled Nationwide coverage with a program of rolling innovations. Watch this space.
August 2003	Agreement reached with Blick plc, to keep its workforce mobile and reduce all associated cost through Total's market leading Fleet Accident Management service.
June 2003	Guildford based regional broker Pendleton May (part of the Goss Group) commits to service excellence for its private and commercial customers under Total's newly launched ‘Broker’ solution.
April 2003	Deal signed to implement Universal Services' innovative salvage solutions including front end call screening and Internet salvage disposal.
February 2003	Total Approved Repairer Network shapes up with the contracting of 140 premier bodyshops around the UK providing Nationwide support to the control of repair costs and cycle times.
December 2002	Helphire Group plc recruits duo from Accident Management giant Aon Motor Accident Management to develop an integrated claims and repair fulfilment business to compliment Helphire's ongoing growth, which takes them into previously untapped motor arenas with its market leading non fault services. (see Directors Biographies)