Our Proposition
The Total proposition has been developed from a desire to establish the most innovative, robust and customer focused motor claims solution in the fleet market.
Our Vision
To bring excellence and specialism back to a commoditised market.
Our Mission
To be the leading provider of innovative motor claims and repair solutions, delivering market leading levels of service and value to our customers and partners through employing the most skilled staff, the latest technology and innovation to meet unique customer requirements.
Our Core Values
These reflect our approach to business in this often complex area of the fleet industry:
- Integrity
We act with integrity and are honest and open in all our dealings with our customers, our suppliers and our colleagues
- Ownership
We take the initiative, act quickly and decisively as appropriate and are responsible and accountable for following through with our actions
- One Team
We are one business and we all work as a team to lead and win
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