From modular services to complement an existing operation, to complete outsourcing, we bring a new approach to designing programs for fault, non-fault and split liability claims that add both commercial and customer value.
From the moment our 24-hour driver-handling centre is notified of an incident, your drivers are provided with first class customer care. Immediate ‘triage’ of the case will ensure rapid deployment of the correct services, keeping driver inconvenience and off-road time to a minimum.
Our fully web based operating system, based on ASP.NET technology, provides market leading multi party functionality with real time access to configurable MI and unique customer rules.
Our product modules (click on each product below for more detail):
Fleet Indemnity
Our specialist service for non fault claims, best suited to fleets with an existing in-house operation or as part of other product modules, providing (..)
- First Notification of Loss (FNOL)
- Full case management and funding of non fault claims through
Credit Hire
Credit Repair
Personal Injury
- Uninsured Loss Recovery (ULR) / Legal Expense Insurance (LEI)
Fleet 1-Call
A full accident management service, best suited to smaller fleets and fleets with fully comprehensive insurance cover or a low excess, providing (..)
- FNOL (First Notification of Loss)
- Full case management
- Driver mobility
- Repair deployment & insurer liaison and reporting
- Legal management
- Consolidated billing and reporting (including excess & VAT)
- Includes Fleet Indemnity module
Fleet Complete
A full accident management service, best suited to larger fleets and fleets carrying self insurance or high excesses (..)
- FNOL (First Notification of Loss)
- Full case management
- Driver mobility
- Repair management and in-house engineering
- Legal management
- Consolidated billing and reporting (including excess & VAT)
- Includes Fleet Indemnity module
Tpro
This module provides a pro-active approach to controlling the cost of Third Party claims, applying the same cost control measures as for own damage claims, including (..)
- Insurer repair management
- Replacement rental vehicle management
- Consolidated billing and reporting
- Personal Injury claims’ management
