Our systems and team facilitate efficient and accurate capture of initial claims details for further service fulfilment or immediate case handover. This is available on an overflow, underflow or full outsourced basis, to Customer specific standards and performance criteria.
Through our ability to import and publish data via our systems, coupled to the core competence of liability assessment we are able to offer a comprehensive 'next steps' approach to determine availability and entitlement to service and/or indemnity.
We are able to cover numerous recovery solutions from contracted recovery, pay-on-use, insured benefit through to recovery via Network Repairers. Specialist lifts for major loss, inaccessible locations are available for all vehicle types including motorcycles, private cars, LGV & HGV's.
Our Networks range from 3 levels of contracted Repairer, to the adoption of Customer's own Repairers. System based mapping and deployment supplemented with electronic estimates and images is dovetailed with desk and field based inspections on supporting technology. Again Customer own suppliers can be integrated. Contracted salvage solutions including collection, storage and disposal terms, all fully EPA compliant.
The provision of all types of mobility services from motorcycles to commercial vehicles. Funding arrangements range from credit hire services, to insured services through to pay on use and contracted hire at preferential rates and terms.
Claims administration, to Total Loss negotiation. Third Party intervention (for motor & property damage, plus loss of use to hire) to liability defendant delegated claims handling, both pre and post litigation.
Expertise exists to manage policyholder ULR and Injuries, backed with either before or after the event Legal Expenses. Services include non fault credit facilities such as Credit Hire, Credit Repair and Injury management. Insurer outlay subrogation is available through this mechanism. |
‘Total’ Outsourcing: Insurers & Third Party Administrators (TPA's) |