David Lewis, Group Insurance Manager, Ringway

“Total has been our accident management company for a year now and I have been delighted with the quality of service ...”
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“Total has been our accident management company for a year now and I have been delighted with the quality of service I have received from them. The savings that have been achieved are significant, particularly from the use of SMART repairs and our cash flow has been improved by £45k because of the funding provided by Total and its parent company (Helphire Group plc) on non-fault accidents (credit hire repair).”
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Dennis Jones, Insurance Manager, Connaught plc

“Total’s Credit Hire and Credit Repair services have reduced our Uninsured Loss Recovery greatly and beyond ...”
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“Total’s Credit Hire and Credit Repair services have reduced our Uninsured Loss Recovery greatly and beyond that has freed some 27% more working capital by funding hire and repairs on non-fault claims. We pride ourselves on providing innovative, cost-effective and complete solutions for our clients and Total has supported us admirably in offering a flexible and integrated service that keeps us on the road to deliver our promises.

Across the board we find Total flexible to the way we run our business and utilise vehicles. They are keen to create solutions to our problems, knowing they add immediate value to us.”
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Jo Hammonds, Group Fleet & Quality Manager, Mears Group

“Vehicle downtime alone following an accident can be our biggest headache. Total’s one stop shop ...”
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“Vehicle downtime alone following an accident can be our biggest headache. Total’s one stop shop for replacement vehicles keeping our staff on the road was one of the deciding factors in the decision to outsource accident management to Total. The other deciding factor was Total’s Credit Hire facility. We’ve experienced Credit Repair before, so are well aware of its financial benefits, but with Credit Hire and Credit Repair running together, we anticipate our cash flow improving significantly.”
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Jon Pike, Head of Claims and Insurance, London United Busways Ltd

“Our experience of Total Accident Management has been extremely positive. We have been impressed ....”
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“Our experience of Total Accident Management has been extremely positive. We have been impressed with their ability to ’convert’ third party victims into managed customers; we have seen no less than 90% being convinced to join the scheme. This will bring us undoubted savings in repairs, hire and engineer’s fees.”
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