David Lewis, Group Insurance Manager, Eurovia

“Total has been our accident management company for a year now and I have been delighted with the quality of service ...”
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“Total has been our accident management company over a year now and I have been delighted with the quality of service I have received from them. The savings that have been achieved are significant, particularly from the use of SMART repairs and our cash flow has been improved because of the funding provided by Total and its parent company (Helphire Group plc) on non-fault accidents (credit hire repair)..”
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Leigh Whymark, Group Motor Insurance Manager, Saint Gobain Building Distribution, UK & Ireland

“ Based on previous experiences with other accident management companies Total have a better understanding of how ...”
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“ Based on previous experiences with other accident management companies Total have a better understanding of how a motor fleet operates. Generally in my experience with other accident management companies they are more driven down the insurance route and do not have an understanding of the customers actual needs and requirements. The service which is received from Total is extremely customer focused and if issues are raised these are actioned, along with feedback relating to how they have been rectified.”
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Jo Hammonds, Group Fleet & Quality Manager, Mears Group

“Vehicle downtime alone following an accident can be our biggest headache. Total’s one stop shop ...”
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“Vehicle downtime alone following an accident can be our biggest headache. Total’s one stop shop for replacement vehicles keeping our staff on the road was one of the deciding factors in the decision to outsource accident management to Total. The other deciding factor was Total’s Credit Hire facility. We’ve experienced Credit Repair before, so are well aware of its financial benefits, but with Credit Hire and Credit Repair running together, we anticipate our cash flow improving significantly.”
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